STORE POLICY
CUSTOMER CARE
Our vision is to be the leading provider of Quality Lifestyle Products sold in Canada to all of our customers.
To achieve our vision, we must exceed the expectations of our customers in everything we do. This requires every member of our team to be committed to providing outstanding customer service at all times.
The following standards have been developed to ensure that we consistently deliver the high level of customer service that our customers expect and deserve:
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We will always:
• be polite, professional, and courteous
• be responsive to customer inquiries and requests
• handle customer complaints promptly and effectively
• continuously strive to improve our level of service
We will never:
• keep customers waiting unnecessarily
• fail to follow up on promised actions
• speak negatively about other employees or the company in front of customers
• engage in any form of dishonest or illegal activity
Thank you for adhering to these standards and helping us provide an exceptional level of service to our customers.
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If you have any questions or concerns, please do not hesitate to reach out at info@lifetrendz.ca
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Thank you.
PRIVACY & SAFETY
Welcome to our Privacy Policy page! When you use our website, you trust us with your information. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way.
WHOLESALE INQUIRIES
We are always looking to grow our business and help others grow as well! On Specific Product lines we offer wholesale pricing. Feel free to reach out at anytime if you wish to learn more about our Wholesale Programs.
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Contact us at info@lifetrendz.ca
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Offline Payments
